Branch Operations Supervisor

  • Client is a bank in Arcadia
  • Position is Temp-to-Hire
  • Shift is Monday – Friday from 8:30am – 5:30pm
  • Salary is $22 – $25/hour (DOE)

Duties for this position include, but are not limited to:

  • Assist in the sales efforts of the branch, including the conduct, work habits and professionalism conducive to an effective sales effort
  • May engage in business development activities by soliciting new accounts in the branch’s geographical area and attending to the needs of current and prospective customers
  • Establishes and maintains relationships with current and potential customers in anticipation of increasing deposits and fee income from the sale of financial products
  • Supervises the branch in the operations in the absence of the Branch Operations Manager
  • Directs custody and control of all cash records and bank negotiables and assets
  • Oversees staffing to insure prompt customer service.
  • Assists with branch correspondence and resolution of customer complaints
  • Ensures, through subordinate supervisors, the smooth functioning of the entire branch operation
  • Assist Branch Operations Manager with the branch certifications; training and supervision of subordinate staff in implementation of policies and procedures, insures and reviews for compliance to regular branch self-audits
  • Updates, implements, and maintains bank policies and procedures to ensure department compliance with applicable compliance regulations
  • Other related duties as assigned by the Branch Operations Manager

Ideal candidates should possess the following skills/qualifications demonstrated through previous work experience:

  • 3+ years of banking experience
  • 1+ years of previous supervisory experience
  • Excellent knowledge and experience in the technical field of banking with emphasis on operations
  • Strong written and verbal communication skills
  • Proficient computer skills including Microsoft Word and Excel
  • Ability to balance, count money, and make basic arithmetic computations
  • Bilingual in Mandarin and English OR bilingual in Spanish and English

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