- Client is a bank in West Covina
- Position is Temp-to-Hire
- Shift is Monday – Friday from 8:30am – 5:30pm
- Salary is $65,000 – $75,000/annually
Job Description:
Duties for this position include, but are not limited to:
- Provides detailed product instruction, training, and support to junior level staff for a wide range of treasury management services
- Analyses situations and determines necessary process changes
- Acts as escalation point to junior level staff and provides approvals within established limits and in accordance with policies and procedures
- Performs typical client and general ledger entries
- Develops/updates task-specific procedures and guides.
- Monitors various reports, logs, and data to verify transactions
- Partnering with central operations team to ensure new services are established correctly and timely and that customer issues are addressed in a professional and responsive manner
- Identifying product improvements and solutions by communicating client and prospect needs and participating in the development of new services or modifications of existing services
- Complies with and stays abreast of all policies and procedures, federal and state laws applicable to the job
- Maintain sufficient knowledge of all cash management products including, but not limited to Online Banking, Remote Deposit Capture, Account Analysis, ACH Origination, Positive Pay, Wires, etc.
- Set up new cash management customers with courier service if requested
- Perform end of day procedures for wires, including printing reports and ensuring all wires processed were sent out successfully
- Other required duties as assigned
Minimum Qualifications:
Ideal candidates should possess the following skills/qualifications demonstrated through previous work experience:
- Minimum 3-5 years of experience in cash management processes required
- Bilingual in Chinese and English preferred
- Strong written and verbal communication skills
- Proficient computer skills including Microsoft Word and Excel
- Ability to balance, count money, and make basic arithmetic computations
- Strong analytical and problem-solving skills